Crowne Plaza


Crowne Plaza

This full-service hotel, which hosts numerous conventions, welcomes both business and leisure travelers. Onsite food and beverage options include the Rosewood Room and Mahogany Bar and Grill, as well as Starbucks. This is one of the few hotels in Springfield with a room directory available in Braille and large print formats. They can arrange an accessible shuttle from the airport with 48-hour advance notice. The Crowne Plaza is conveniently located off Interstate 55 near Lake Springfield.

3000 South Dirksen Pkwy (Cross Street: Stevenson Dr.)
Springfield, Il 62703
Direct Reservation Number: (217) 529-7777
Reservation Fax: (217) 529-6666
Toll-Free Reservation Number: (866) 899-8039

Price Category: Mid-range

9 wheelchair adapted rooms, 3 with roll-in showers

Wheelchair adapted room types

  • Standard
  • Suite
  • Non-Smoking
  • Smoking
  • Connecting
  • 1 Bed (king)—suite
  • 2 Beds (double)

Reservations/Customer Service

  • Block accessible rooms when reserved
  • Reserve adaptive equipment in advance
  • Room service available
  • Laundry service available


  • Property will arrange wheelchair accessible transport with advance notice (complimentary)
    • 48-hour advance notice required

Parking/Loading Zone

  • Accessible loading zone
  • Private parking lot with designated accessible spaces


  • Written evacuation procedure for guest with disabilities
  • Staff trained on how to evacuate guests with disabilities
  • Guests with disabilities are flagged in computer
  • Printout/list of guests with disabilities is created each day/shift

Features for People with Service Animals

  • Nearest grassy/dog relief area
    • Location—Side of hotel

Hearing >>
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Features for People with Hearing Loss

  • Strobe fire alarms in public areas/hallways
  • Strobe fire alarms in restrooms
  • Strobe fire alarms in accessible guest rooms - Bedroom only
  • TTY for guest room
  • TTY for staff
    • Location—Front desk
  • Visual alert for door
  • Visual alert for phone
  • Strobe smoke detector
  • Vibrating alarm clock
  • Volume control on guest room phones
  • Visual indicators in elevator
  • Note
    • Some guest rooms have exterior door bell and visual alert as well as hardwired strobe fire alarm and smoke detector.

<< Info Vision >>
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Features for People with Vision Loss

  • Hotel information in Braille
  • Hotel information in Large Print
  • Restaurant menu in Braille
  • Orientation to public areas/guestroom
  • Elevator has audible indicators
  • Height clearance at least 80"
  • No undetectable protruding objects in path of travel
  • Braille/Tactile Signage: elevator controls, hoistways, guestrooms, restrooms, emergency exits
  • Interior Signage: large print, high contrast, non-glare
  • Notes
    • Signature guide and magnifying glass available
    • Hotel uses 100 watt bulbs in guest rooms

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Accessible Entrance

  • Level entry
  • Door has at least 32" clearance
  • 2 doors in series-adequate space between
  • Threshold less than 1/2" beveled
  • Automatic door


  • Lowered counter/section

Assistive Equipment for Guests with Physical Disabilities

  • Wheelchair
  • Shower bench, portable
  • Shower chair (with back)
  • Shower stool
  • Toilet riser
  • Mini-refrigerator all rooms
  • Rollaway bed, nominal fee
  • Bed board

Accessible Restaurants and Bars

  • Rosewood Dining Room
    • See restaurant listings
    • Accessible restroom in restaurant or nearby
  • Mahogany Bar and Grill
    • Bar has accessible tables/service
  • Starbucks

Accessible Facilities/Amenities

  • Fitness Room
  • Pool with steps and rails into water
  • Ice Machine
  • Meeting rooms
  • Drinking Fountain
  • Shops
  • Vending Machines
  • Spa
    • Sauna—34" door
  • Business center with Internet
    • Desks lack knee clearance

Accessible Public Restroom

  • Men's and Women's
  • Location—2nd floor near restaurant and bar
  • Access symbol identifies facility
  • Entry door at least 32" clearance
  • Space in restroom to maneuver-5' by 5' or T-shaped space to turn
  • Wheelchair stall 60" by 58"/60" minimum
  • Stall door at least 32" clearance
  • Stall door swings out or has clearance beyond door swing
  • Grab bar behind and alongside toilet
  • Lateral transfer space at least 30" wide
  • Toilet height 17" to 19"
  • Roll under sink with knee clearance at least 27" high and 30" wide
  • Insulated sink pipes
  • Towels/soap/vending within reach-48" or less from floor
  • Faucet controls automatic or lever type
  • Notes
    • Heavy door
    • Low side grab bar


  • Door clearance at least 36"
  • Car size at least 54" x 80" with centered door or 54" x 68" with side door
  • Elevator controls 54" or less

<< Vision Guestroom >>
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Guestroom 615

  • Room near elevator/lobby
  • Standard
  • Connecting room

Guestroom Bed Type/Features

  • Two full beds
  • Open frame bed
  • 36" space on at least one side of bed
  • Bed Height 24"


  • Door has at least 32" clearance
  • Threshold less than 1/2" beveled
  • Lever handles
  • Door weight 5 lb. max
  • Maneuvering clearance inside door 18" minimum
  • Lowered peephole

Guestroom Features

  • Space to maneuver/turn
  • 36" path to all elements
  • Window Opens
  • Phone and light in reach of bed
  • Lowered Controls: door locks, electric sockets, light switches, closet rod
  • No tight grasping/twisting: door locks, light switches

Guest Bathroom

  • Door has at least 32" clearance
  • Door swings out/slides or has clearance beyond door swing
  • Lever/easy grasp door handles
  • Threshold less than 1/2" beveled
  • Space to maneuver-5' by 5' or T-shaped space to turn
  • Roll under sink with knee clearance at least 27" high and 30" wide
  • Insulated sink pipes
  • Faucet controls lever type
  • Mirror 40" or less from floor or tilted
  • Grab bar behind and alongside toilet
  • Toilet height 17" to 19"
  • Lowered amenities: hair dryer, robe hook, towels
  • Roll-in shower
    • Level entry
    • No fold-down bench
    • Portable shower bench available
    • Adjustable, hand-held shower head
    • Controls are lever/easy grasp
    • Grab bars on 3 walls

Other Guest Rooms

  • Room 1112, which was also audited, had a tub-shower and lowered thermostat. Other features were identical.

<< Mobility
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Tab options

All lodgings listed have the following features/policies (except where noted):

  • Wheelchair accessible entrance, hallways, restrooms and public areas
  • Wheelchair accessible rooms with roll-in showers
  • Wheelchair accessible rooms that are non-smoking
  • Lowered controls in elevators
  • Garage/lot nearby with designated accessible spaces (if not onsite)
  • Dog relief area onsite or within 2 blocks
  • Policy to block a specific adapted room for guests with disabilities
  • Policy to reserve adaptive equipment in advance
  • Written evacuation procedure for guests with disabilities
  • Staff training on evacuating guests with disabilities
  • Procedure to flag guests with disabilities in computer and generate printouts
  • Orientation for guests with vision loss
  • Policy to accept service animals with no fees/deposit

Please note:
An access specialist with Open Doors Organization surveyed the properties listed. Only one or two guest rooms per hotel were surveyed and access details reported here reflect those particular rooms. Other accessible rooms may have different features. We advise you to call ahead to confirm the information contained in Easy Access Springfield.

This is not a complete list of all the accessible lodging in Springfield and their listing in this guide is not an endorsement by Open Doors Organization

The access features reported in this guide are not intended to reflect compliance with any local, state or federal building codes or guidelines. It is not the intent of this guide to certify or guarantee that the businesses and properties listed meet any of the required accessibility codes and laws.