Easy Access Springfield

2351 S. Dirksen Pkwy. (Cross Street: Reilly Dr.)
(217) 544-8466
Greyhound: (800) 231-2222, (800) 345-3109 TTY
Access Greyhound: (800) 752-4841, (800) 345-3109 TTY
www.greyhound.com/travel_information/disabilities.shtml

Hours

• Mon-Fri: 8am-11:59am, 2pm-7pm
• Sat-Sun: 8am-11:59pm, 2pm-4pm
• Closed holidays

Parking/Loading Zone

• Accessible loading zone
• Private parking lot—designated accessible spaces

Features for People with Service Animals

• Natural surface/grassy dog relief area
  • Location—west side of building

Features for People with Hearing Loss

• Print information—bus schedule
• Public phone with volume control

Features for People with Vision Loss

• Orientation to station/boarding assistance—on request
• Height clearance at least 80”
• No undetectable protruding objects in path of travel

Accessible Entrance

• Level entry
• Door has at least 32" clearance
• Threshold less than 1/2" beveled
• Easy grasp/lever handle or none

Assistive Equipment for Guests with Physical Disabilities

• Lift-equipped coaches with 48 hour advance notice

Interior Access

• Corridor/path of travel at least 36" wide

Elevator

• None
• All facilities on one level

Accessible Facilities/Amenities

• Lockers
• Seating
• Chairs with arms
• Public Phone—54" max. to top control for side approach
• Drinking Fountain
• Vending Machines
• Note: Ticket counter 42" high

Accessible Public Restroom

• Men's and Women's
• Entry door at least 32" clearance
• Threshold less than 1/2" beveled
• Space in restroom to maneuver—5' by 5' or T-shaped space to turn
• Wheelchair stall 60" by 58"/60" minimum
• Stall door at least 32" clearance
• Stall door swings out
• Grab bar behind and alongside toilet
• Lateral transfer space at least 30" wide
• Toilet height 17" to 19"
• Roll under sink with knee clearance at least 27" high and 30" wide
• Towels/soap/vending within reach—48" or less from floor
• Faucet controls automatic or lever type
• Easy grasp/lever handle or none