Easy Access Springfield

Best Western Clearlake Plaza

The Best Western Clearlake Plaza is located only two miles from downtown Springfield and close to the Illinois State Fairgrounds. Guests can also enjoy dining, shopping, and golfing nearby. The hotel has an exercise room, indoor swimming pool and breakfast room where a complimentary continental breakfast is served daily.

3440 E. Clearlake Ave. (Cross Street: N Dirksen Pkwy.)
Springfield, Il 62702
Direct Reservation Number: (217) 525-7420
Reservation Fax: (217) 525-7476
Toll-Free Reservation Number: (800) 780-7234
book.bestwestern.com/bestwestern/productInfo.do?propertyCode=14152

Price Category: Budget

4 wheelchair adapted rooms, 1 with roll-in shower

Wheelchair adapted room types

• Standard
• Non-Smoking
• Smoking
• Connecting
• Ground Floor
• 1 Bed (queen)

Reservations/Customer Service

• Block accessible rooms when reserved
• Reserve adaptive equipment in advance

Shuttle

• No shuttle provided

Parking/Loading Zone

• Accessible loading zone
• Private parking lot with designated accessible spaces

Safety

• Written evacuation procedure for guest with disabilities
• Staff trained on how to evacuate guests with disabilities
• Guests with disabilities are flagged in computer
• Printout/list of guests with disabilities is created each day/shift

Features for People with Service Animals

• Nearest grassy/dog relief area
  • Location—Across parking lot

Features for People with Hearing Loss

• Strobe fire alarms in public areas/hallways
• Strobe fire alarms in restrooms
• Strobe fire alarms in accessible guest rooms - Both bedroom and bathroom
• Volume control on guest room phones
• Visual indicators in elevator

Features for People with Vision Loss

• Orientation to public areas/guestroom
• Elevator has audible indicators
• Height clearance at least 80"
• No undetectable protruding objects in path of travel
• Braille/Tactile Signage: elevator controls, hoistways, guestrooms, restrooms, emergency exits
• Interior Signage: large print, high contrast, non-glare
• Note
  • Braille/tactile signage on only one side of hoistway

Accessible Entrance

• Level entry
• Door has at least 32" clearance
• Threshold less than 1/2" beveled
• Easy grasp/lever handle or none

Lobby/Reception

• Lowered counter/section
• Brochures in reach-54" max. for side approach
• Chair with arms

Assistive Equipment for Guests with Physical Disabilities

• Shower bench, fixed
• Mini-refrigerator on request
• Rollaway bed

Accessible Facilities/Amenities

• Fitness Room
• Pool with steps and rails into water
• Ice Machine
• Business Center with Internet
• Drinking Fountain
• Vending Machines
• Breakfast room
  • Accessible tables, buffet 36" high or less
  • Staff willing/on hand to assist
• Notes
  • Business Center desk has 26" knee clearance

Accessible Public Restroom

• Men's and Women's
• Single Use/Unisex
• Access symbol identifies facility
• Entry door at least 32" clearance
• Space in restroom to maneuver-5' by 5' or T-shaped space to turn
• Stall door at least 32" clearance
• Grab bar behind and alongside toilet
• Toilet height 17" to 19"
• Roll under sink with knee clearance at least 27" high and 30" wide
• Insulated sink pipes
• Mirror 40" or less from floor or tilted
• Towels/soap/vending within reach-48" or less from floor
• Faucet controls automatic or lever type
• Latch operable with closed fist
• Notes
  • Knob door handle
  • Sink blocks lateral transfer

Elevator

• Door clearance at least 36"
• Car size at least 54" x 80" with centered door or 54" x 68" with side door
• Elevator controls 54" or less

Guestroom 125

• Standard
• Connecting room

Guestroom Bed Type/Features

• One queen bed
• Open frame bed
• 36" space on at least one side of bed
• Bed Height 23"

Entry

• Door has at least 32" clearance
• Threshold less than 1/2" beveled
• Lever handles
• Door weight 5 lb. max
• Maneuvering clearance inside door 18" minimum
• Lowered peephole

Guestroom Features

• Space to maneuver/turn
• 36" path to all elements
• Phone and light in reach of bed
• Lowered Controls: door locks, thermostat, electric sockets, light switches, closet rod
• No tight grasping/twisting: door locks, light switches

Guest Bathroom

• Door has at least 32" clearance
• Door swings out
• Lever/easy grasp door handles
• Threshold less than 1/2" beveled
• Space to maneuver-5' by 5' or T-shaped space to turn
• Roll under sink with knee clearance at least 27" high and 30" wide
• Insulated sink pipes
• Faucet controls lever type
• Grab bar behind and alongside toilet
• Toilet height 17" to 19"
• Lowered amenities: hair dryer, robe hook, towels
• Roll-in shower
  • Level entry
  • Fold-down bench not in reach of controls
  • Adjustable, hand-held shower head
  • Controls are lever/easy grasp
  • Grab bars on 2 wallsNote
  • Sink blocks lateral transfer

Other Guest Rooms

• Guest room #126, which was also audited, is identical except that it has a tub-shower with a fold-down backless bench and grab bars on 3 walls
• Room #126 is a smoking room
• Room #125 non-smoking.