Hilton Garden Inn Springfield

 

Hilton Garden Inn Springfield

The Hilton Garden Inn is 3.5 miles from downtown Springfield and convenient to shopping, restaurants and a movie theatre. The hotel has an on-site restaurant, The Great American Grill, which serves a complimentary breakfast buffet, is also open daily for dinner. Other amenities include a cocktail lounge, indoor pool and hot tub, fitness room, business center, laundry room and convenience store.

3100 S. Dirksen Parkway (Cross Street: Mayden)
Springfield, Il 62703
Direct Reservation Number: (217) 529-7171
Reservation Fax: (217) 529-7172
Toll-Free Reservation Number: (866) 899-8039
www.hiltongardeninn.com/en/gi/hotels/index.jhtml?ctyhocn=SPIGIGI

Price Category: Mid-range
Smoke Free Property

6 wheelchair adapted rooms, 2 with roll-in showers

Wheelchair adapted room types

  • Standard
  • Non-Smoking
  • Ground Floor
  • 1 Bed (king)

Reservations/Customer Service

  • Block accessible rooms when reserved
  • Reserve adaptive equipment in advance
  • Room service available, evening only
  • Laundry service available Mon.-Fri.

Shuttle

  • No shuttle provided

Parking/Loading Zone

  • Accessible loading zone
  • Private parking lot with designated accessible spaces

Safety

  • Written evacuation procedure for guest with disabilities
  • Staff trained on how to evacuate guests with disabilities
  • Guests with disabilities are flagged in computer
  • Printout/list of guests with disabilities is created each day/shift

Features for People with Service Animals

  • Nearest grassy/dog relief area
    • Location—Near front entrance

Hearing >>
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Features for People with Hearing Loss

  • Strobe fire alarms in public areas/hallways
  • Strobe fire alarms in restrooms
  • Strobe fire alarms in accessible guest rooms - Both bedroom and bathroom
  • TTY for guest room
  • Visual alert for door
  • Visual alert for phone
  • Strobe smoke detector
  • Vibrating alarm clock
  • Visual indicators in elevator
  • Fourteen rooms are adapted for people with hearing loss, 8 of which are not wheelchair accessible and have an exterior door bell and visual alert. All have strobe fire alarms in sleeping room and bathroom and a strobe smoke detector in sleeping room.

<< Info Vision >>
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Features for People with Vision Loss

  • Restaurant menu in Braille
  • Restaurant menu in large print
  • Orientation to public areas/guestroom
  • Elevator has audible indicators
  • Height clearance at least 80"
  • No undetectable protruding objects in path of travel
  • Braille/Tactile Signage: elevator controls, hoistways, guestrooms, restrooms, emergency exits
  • Interior Signage: large print, high contrast, non-glare

<< Hearing Mobility >>
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Accessible Entrance

  • Level entry
  • Door has at least 32" clearance
  • 2 doors in series-adequate space between
  • Threshold less than 1/2" beveled
  • Automatic door

Lobby/Reception

  • Lowered counter/section
  • Brochures in reach-54" max. for side approach
  • Chair with arms

Assistive Equipment for Guests with Physical Disabilities

  • Shower bench, fixed and portable
  • Mini-refrigerator all rooms
  • Rollaway bed

Accessible Restaurants and Bars

  • Great American Grill
    • Open for dinner only
    • Accessible restroom in restaurant or nearby
  • Pavilion Lounge
    • Bar has accessible table/service

Accessible Facilities/Amenities

  • Fitness Room-free weights available
  • Pool with steps and rails into water
  • Ice Machine
  • Laundry room
  • Business Center with Internet
  • Meeting rooms
  • Drinking Fountain
  • Convenience Store
  • Breakfast Room
    • Accessible tables, buffet 36" high or less
    • Staff willing/on hand to assist
    • Complimentary hot breakfast
  • Laundry room has some machines not accessible, assistance available

Accessible Public Restroom

  • Men's and Women's
  • Access symbol identifies facility
  • Entry door at least 32" clearance
  • Space in restroom to maneuver-5' by 5' or T-shaped space to turn
  • Wheelchair stall 60" by 58"/60" minimum
  • Stall door at least 32" clearance
  • Stall door swings out or has clearance beyond door swing
  • Grab bar behind and alongside toilet
  • Lateral transfer space at least 30" wide
  • Toilet height 17" to 19"
  • Roll under sink with knee clearance at least 27" high and 30" wide
  • Insulated sink pipes
  • Mirror 40" or less from floor or tilted
  • Towels/soap/vending within reach-48" or less from floor
  • Faucet controls automatic or lever type
  • Latch operable with closed fist
  • Note
    • There is also a single use restroom in the pool area but the sink blocks lateral transfer.
  • Location
    • Hall near lobby

Elevator

  • Door clearance at least 36"
  • Car size at least 54" x 80" with centered door or 54" x 68" with side door
  • Elevator controls 54" or less

<< Vision Guestroom >>
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Guestroom 113

  • Room near elevator/lobby
  • Standard

Guestroom Bed Type/Features

  • One king bed
  • Open frame bed
  • 36" space on at least one side of bed
  • Bed Height 25"

Entry

  • Door has at least 32" clearance
  • Threshold less than 1/2" beveled
  • Lever handles
  • Door weight 5 lb. max
  • Maneuvering clearance inside door 18" minimum
  • Lowered peephole

Guestroom Features

  • Space to maneuver/turn
  • 36" path to all elements
  • Window Opens
  • Phone and light in reach of bed
  • Lowered Controls: door locks, thermostat, electric sockets, light switches, closet rod, iron/board
  • No tight grasping/twisting: door locks, light switches, drawer pulls

Guest Bathroom

  • Door has at least 32" clearance
  • Door swings out/slides or has clearance beyond door swing
  • Lever/easy grasp door handles
  • Threshold less than 1/2" beveled
  • Space to maneuver-5' by 5' or T-shaped space to turn
  • Roll under sink with knee clearance at least 27" high and 30" wide
  • Insulated sink pipes
  • Faucet controls lever type
  • Mirror 40" or less from floor or tilted
  • Grab bar behind and alongside toilet
  • Toilet height 17" to 19"
  • Lowered amenities: hair dryer, robe hook, towels
  • Roll-in shower
    • Level entry
    • Fold-down bench not in reach of controls
    • Portable shower bench available
    • Adjustable, hand-held shower head
    • Controls are lever/easy grasp
    • Grab bars on 2 walls

Other Guest Rooms

  • The other guest room with roll-in shower, #112, has a Jacuzzi in the bedroom which limits maneuver space including access to the draperies. Room #200, which was also audited, has a tub-shower with grab bars on 3 walls.

<< Mobility
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Tab options

All lodgings listed have the following features/policies (except where noted):

  • Wheelchair accessible entrance, hallways, restrooms and public areas
  • Wheelchair accessible rooms with roll-in showers
  • Wheelchair accessible rooms that are non-smoking
  • Lowered controls in elevators
  • Garage/lot nearby with designated accessible spaces (if not onsite)
  • Dog relief area onsite or within 2 blocks
  • Policy to block a specific adapted room for guests with disabilities
  • Policy to reserve adaptive equipment in advance
  • Written evacuation procedure for guests with disabilities
  • Staff training on evacuating guests with disabilities
  • Procedure to flag guests with disabilities in computer and generate printouts
  • Orientation for guests with vision loss
  • Policy to accept service animals with no fees/deposit

Please note:
An access specialist with Open Doors Organization surveyed the properties listed. Only one or two guest rooms per hotel were surveyed and access details reported here reflect those particular rooms. Other accessible rooms may have different features. We advise you to call ahead to confirm the information contained in Easy Access Springfield.

This is not a complete list of all the accessible lodging in Springfield and their listing in this guide is not an endorsement by Open Doors Organization

The access features reported in this guide are not intended to reflect compliance with any local, state or federal building codes or guidelines. It is not the intent of this guide to certify or guarantee that the businesses and properties listed meet any of the required accessibility codes and laws.