Greyhound Bus Terminal

 

2351 S. Dirksen Pkwy. (Cross Street: Reilly Dr.)
(217) 544-8466
Greyhound: (800) 231-2222, (800) 345-3109 TTY
Access Greyhound: (800) 752-4841, (800) 345-3109 TTY
www.greyhound.com/travel_information/disabilities.shtml

Hours

  • Mon-Fri: 8am-11:59am, 2pm-7pm
  • Sat-Sun: 8am-11:59pm, 2pm-4pm
  • Closed holidays

Parking/Loading Zone

  • Accessible loading zone
  • Private parking lot—designated accessible spaces

Features for People with Service Animals

  • Natural surface/grassy dog relief area
    • Location—west side of building

Hearing >>
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Features for People with Hearing Loss

  • Print information—bus schedule
  • Public phone with volume control

<< Info Vision >>
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Features for People with Vision Loss

  • Orientation to station/boarding assistance—on request
  • Height clearance at least 80
  • No undetectable protruding objects in path of travel

<< Hearing Mobility >>
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Accessible Entrance

  • Level entry
  • Door has at least 32" clearance
  • Threshold less than 1/2" beveled
  • Easy grasp/lever handle or none

Assistive Equipment for Guests with Physical Disabilities

  • Lift-equipped coaches with 48 hour advance notice

Interior Access

  • Corridor/path of travel at least 36" wide

Elevator

  • None
  • All facilities on one level

Accessible Facilities/Amenities

  • Lockers
  • Seating
  • Chairs with arms
  • Public Phone—54" max. to top control for side approach
  • Drinking Fountain
  • Vending Machines
  • Note: Ticket counter 42" high

<< Vision Restroom >>
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Accessible Public Restroom

  • Men's and Women's
  • Entry door at least 32" clearance
  • Threshold less than 1/2" beveled
  • Space in restroom to maneuver—5' by 5' or T-shaped space to turn
  • Wheelchair stall 60" by 58"/60" minimum
  • Stall door at least 32" clearance
  • Stall door swings out
  • Grab bar behind and alongside toilet
  • Lateral transfer space at least 30" wide
  • Toilet height 17" to 19"
  • Roll under sink with knee clearance at least 27" high and 30" wide
  • Towels/soap/vending within reach—48" or less from floor
  • Faucet controls automatic or lever type
  • Easy grasp/lever handle or none

<< Mobility
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